Regulamin - Lily Was Here

TERMS AND CONDITIONS OF THE ONLINE STORE

www.lilywashere.eu

CHAPTER 1. GENERAL PROVISIONS AND DEFINITIONS

The Regulations determine the rules and conditions for the provision of services by electronic means, including the use of the Store, as well as the rights, obligations, and liability conditions of the Seller and the Customer. The Regulations also contain information that the Seller is obliged to provide to the Consumer and the Entrepreneur privileged with consumer rights according to applicable regulations, including the Act of May 30, 2014, on consumer rights (Journal of Laws 2020.287 consolidated text as amended).
Each Customer should familiarize themselves with the Regulations.
The Regulations are available on the Store’s website and are also provided free of charge before the conclusion of the contract. At the Customer’s request, the Regulations are also provided in a way that allows the acquisition, playback, and storage of its content using the teleinformation system used by the Customer (e.g., email).
Basic definitions:
REGULATIONS: Regulations of the Online Store;
SELLER OR SERVICE PROVIDER: Liliana Kupidura, conducting business under the name Lily Was Here by Liliana Kupidura, Klwaty 110, 26-660 Jedlińsk, NIP 8133059166, REGON 368722975, entered into the Central Register and Information on Economic Activity.
CUSTOMER OR SERVICE RECIPIENT – Customer: a natural person who has reached the age of 18 and has full legal capacity, a legal person, and an organizational unit without legal personality, but capable of acquiring rights and incurring obligations on its behalf, who establishes a legal relationship with the Seller in the scope of the Store’s activity. The Customer is also a Consumer or an Entrepreneur privileged with consumer rights, if there are no separate provisions regarding them in a given matter;
CONSUMER – A Customer who is a natural person conducting a legal transaction (purchase) with the Seller, not directly related to their economic or professional activity;
ELECTRONIC SERVICE – a service within the meaning of the Act of July 18, 2002, on the provision of electronic services (Journal of Laws 2017.1219 consolidated text as amended), provided electronically by the Service Provider to the Customer through the Service;
STORE OR ONLINE STORE, OR SERVICE – an Electronic Service, Online Store, operated by the Seller at the internet address https://lilywashere.eu, within which the Customer concludes a distance sales contract, the parties are informed about the sale made by email automatically generated, and the performance of the contract (in particular the delivery of the Goods) takes place offline;
ACCOUNT – Electronic Service, marked with an individual name (login) and password provided by the Customer, a set of resources in the teleinformation system of the Service Provider, where data provided by the Customer and information about actions within the Store are collected;
GOODS OR PRODUCT – goods sold in the Store, included in the Seller’s offer;
AGREEMENT – a distance contract concerning the purchase of Goods, concluded as a result of the Customer placing an Order in the Store and its acceptance by the Seller;
FORM – a script serving as a means of electronic communication, enabling the submission of an Order in the Store or the performance of other actions in the Store;
ORDER – a purchase order for Goods placed by the Customer using technical communication means;
NEWSLETTER – Electronic Service, an electronic distribution service provided by the Service Provider via email, which allows all users of it to automatically receive cyclic messages (newsletters) from the Service Provider, containing information about the Service, including news or promotions in the Store.

Entrepreneur privileged with consumer rights – a natural person concluding an Agreement directly related to their economic activity when the content of this Agreement indicates that it does not have a professional character for them, resulting in particular from the subject of the economic activity carried out by them.

CHAPTER 2. BASIC AND TECHNICAL INFORMATION

Seller’s contact details for Customer communication:

address: Klwaty 110, 26-660 Jedlińsk, Poland

email address: lily@lilywashere.eu

phone number: (+48) 882 810 087

The Seller offers the following types of Electronic Services:

Online Store,
Newsletter,
Account.

The Seller provides Electronic Services according to the Regulations.
The technical requirement for using the Store is the possession of a computer or other devices enabling browsing the Internet, suitable software (including a web browser), Internet access, and an up-to-date and active email account.
It is prohibited for the Customer to provide unlawful content.
Using the Store may involve risks typical of Internet use, such as spam, viruses, hacking attacks. The Seller takes actions to counteract these threats. The Seller points out that the public nature of the Internet and the use of services provided electronically may involve the risk of obtaining or modifying Customer data by unauthorized persons, so Customers should apply appropriate technical measures to minimize the mentioned threats, including antivirus programs and identity protection measures for Internet users.
The conclusion of an agreement for the provision of Electronic Services takes place through the Internet via the Store. The Customer can terminate the use of Electronic Services at any time by leaving the Store or by deleting the Customer’s account. In this case, the agreement for the provision of Electronic Services is automatically terminated without the need to submit additional statements by the parties.
It is not possible to use the Store anonymously or using a pseudonym.

CHAPTER 3. PERSONAL DATA

The personal data provided by Customers are processed by the Seller in accordance with applicable law, including in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119 of May 4, 2016, hereinafter: the “Regulation”). In particular:

The Seller ensures that these data are: a) processed lawfully, fairly, and in a transparent manner for Customers and other individuals whose data relate to them; b) collected for specified, explicit, and legitimate purposes and not further processed in a manner incompatible with these purposes; c) adequate, relevant, and limited to what is necessary for the purposes for which they are processed; d) correct and updated as necessary; e) kept in a form that allows the identification of the person to whom the data relate for no longer than is necessary for the purposes for which the data are processed; f) processed in a way that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction, or damage, using appropriate technical or organizational measures,

The Seller applies appropriate technical and organizational measures to ensure the protection of processed personal data appropriate to the nature, scope, context, and purposes of processing and the risk of violation of the rights or freedoms of individuals;

The Seller provides access to personal data and the use of other rights to Customers and other individuals whose data relate to them, in accordance with the relevant provisions of the law in this regard.

The basis for processing personal data is the consent of Customers or the occurrence of another condition justifying the processing of personal data according to the Regulation.

The Seller guarantees the implementation of the rights of individuals whose personal data are processed in accordance with the provisions in force, including the following rights:

the right to withdraw consent for the processing of personal data;
the right to information about their personal data;
the right to control the processing of data, including their supplementation, updating, correction, deletion;
the right to object to processing or to restrict processing;
the right to complain to a supervisory authority and use other legal means to protect their rights.

A person who has access to personal data processes them solely on the basis of authorization from the Seller or a data processing agreement and only on the Seller’s instruction.

The Seller ensures that personal data are not made available to other entities than those authorized under applicable law, unless required by European Union law or Polish law.

CHAPTER 4. ADDITIONAL INFORMATION

Account

Registration of an Account on the Store’s website is free and requires the following actions: The Customer should fill out the registration form, providing specific information and making statements regarding the acceptance of the Regulations, processing of personal data, and receiving commercial information. A verification link will be sent to the Customer’s email address provided during the Account registration process. Logging into the Account involves providing the login and password set by the Customer. The password is confidential and should not be shared with anyone.
The Account allows the Customer to enter or modify data, place or check Orders, and view Order history.
The Electronic Service Account is provided to the Customer free of charge for an indefinite period.
The Customer may resign from the Account at any time in the Store by sending an appropriate request to the Seller via email to lily@lilywashere.eu or in writing to the Seller’s address:

Lily Was Here by Liliana Kupidura, Klwaty 110, 26-660 Jedlińsk, Poland.

Newsletter

The Newsletter Service aims to provide the Customer with requested information.

Using the Newsletter does not require Customer Account registration, but requires providing an email address and making statements regarding the acceptance of the Regulations, processing of personal data, and receiving commercial information.

A confirmation link for the Newsletter subscription will be sent to the Customer’s email address.

The Electronic Service Newsletter is provided to the Customer free of charge for an indefinite period.

The Customer may unsubscribe from the Newsletter at any time by sending an appropriate request to the Seller via email to lily@lilywashere.eu or in writing to the Seller’s address: Lily Was Here by Liliana Kupidura, Klwaty 110, 26-660 Jedlińsk, Poland.

CHAPTER 5. SALES

Goods

All Products offered in the Store are new and free from defects.
A detailed description of the Goods is available on the Store’s website.
Goods may be subject to a warranty or after-sales services. Detailed information in this regard is provided in the description of the Goods.

Orders and Their Fulfillment

An Order can be placed by completing the Form available in the Store.
Orders can be placed after prior registration of an Account in the Store or without registering an Account in the Store (guest shopping).
The Customer is obliged to accurately complete the Form, providing all data in accordance with the actual state and specifying the chosen payment and delivery method.
In the Form, the Customer provides data and makes statements regarding the acceptance of the Regulations, processing of personal data, and receiving commercial information.
Orders can be placed in the Store 24 hours a day, 7 days a week. Orders placed on Saturdays, Sundays, or holidays are processed on the next business day.
All prices of Goods on the Store’s website https://lilywashere.eu are expressed in Polish zlotys and include VAT.
The Store issues a receipt or, at the Buyer’s request, a VAT invoice for all sold goods.
Order confirmation is made by the Customer by selecting the button (field) marked “order with payment obligation”. The Seller will send an order confirmation to the Customer’s provided email address.
The order fulfillment time (i.e., until the day of dispatching the Goods) is 7-14 business days, from Monday to Friday, excluding public holidays, during store hours, i.e., 10:00 AM to 5:00 PM.
The date of execution of the Agreement concluded through the online Store is the day of receipt of the shipment by the Buyer.
The Seller is not responsible for non-delivery of Goods or delivery delay caused by an incorrect or inaccurate address provided by the Customer.

Payments

All prices of Goods provided in the Store are gross prices in Polish zlotys (prices include VAT). The price of the Goods does not include the costs mentioned in point 2 below. The price of the Goods stated at the time of placing the Order by the Customer is binding for both parties.
The costs associated with the delivery of the Goods (e.g., transportation, delivery, postal services), and any other potential costs, are borne by the Customer. The amount of these costs may depend on the Customer’s choice of the method of Goods delivery. Information about the amount of these costs is provided during the Order placement.

The Customer can choose the payment method:

payment through the Płatności 24 payment system – payment before the shipment of the Goods (advance payment). After placing the Order, the Customer should make the payment through the Płatności 24 payment system. The Order is fulfilled after the Customer’s payment is recorded in the Płatności 24 payment system.
payment through the PayPal payment system – payment before the shipment of the Goods (advance payment). After placing the Order, the Customer should make the payment through the PayPal payment system. The Order is fulfilled after the Customer’s payment is recorded in the PayPal payment system.
payment by traditional bank transfer to the bank account of Lily Was Here by Liliana Kupidura: PLN Bank Pekao SA 67 1240 3259 1111 0010 8245 7179

EUR Bank Pekao SA 32 1240 3259 1978 0010 8245 8206

IBAN: PL

SWIFT: PKOPPLPWXXX

The Customer is obliged to pay for the ordered Goods within 3 business days from the date of concluding the sales agreement. If payment is not made within this period, the order is canceled.
For each sold Product, the Store issues a proof of purchase and delivers it to the Customer, as required by the applicable laws.

Delivery

The Goods are sent to the address indicated by the Customer in the Form, unless otherwise agreed by the Parties.
The Goods are delivered by the courier company DPD within 2 business days from the moment of dispatch by the Seller within the territory of the Republic of Poland.
Shipping cost within Poland – PLN 20.00
The Goods are delivered by the courier company UPS outside the territory of the Republic of Poland.
Shipping cost outside Poland:

Europe (European Union countries) – PLN 300.00

Europe (countries outside the European Union) – PLN 400.00

Other countries – PLN 500.00

Each order receives an individual waybill number, which can be used to track the shipment.
Along with the Goods, the Seller provides the Customer with all elements of its equipment, as well as operating and maintenance instructions and other documents required by the applicable laws.

The Seller points out that:

The above does not apply to a Consumer and a Business Customer privileged as a consumer.

The Seller points out that:

With the delivery of the Goods to the Customer or the carrier on behalf of the Customer, the benefits and burdens related to the Goods, as well as the risk of accidental loss or damage to the Goods, pass to the Customer. In the case of a sale to a Consumer, the risk of accidental loss or damage to the Goods passes to the Consumer upon delivery of the Goods to the Consumer. The delivery of the Goods by the Seller to the carrier is considered the delivery of the Goods, if the Seller had no influence on the carrier chosen by the Consumer.

Accepting the shipment with the Product by the Customer without objections results in the expiry of claims for loss or damage in transport, unless:

a) the damage was protocolled before accepting the shipment;
b) such protocol was not made due to the fault of the carrier;
c) the loss or damage resulted from intentional fault or gross negligence of the carrier;
d) damage not externally recognizable was noticed by the authorized party after accepting the shipment and within 7 days requested determination of its condition and proved that the damage occurred between the acceptance of the shipment for transportation and its delivery.

The above does not apply to a Consumer and a Business Customer privileged as a consumer.

Additional Information for Consumers

The agreement is not concluded for an indefinite period and will not be subject to automatic extension.
The minimum duration of the Consumer’s obligations arising from the Agreement is the time of fulfilling the Agreement, i.e., making the payment and receiving the Goods.
Using the Store by the Consumer does not entail an obligation to provide a deposit or other financial guarantees.
The Seller is not obliged to and does not apply a code of good practices as referred to in Article 2(5) of the Act of 23 August 2007 on combating unfair market practices (Journal of Laws of 2016, item 3, as amended).

CHAPTER 6. LIABILITY

Liability for warranty is excluded in legal relations with Customers and Business Customers privileged as consumers. The Seller’s liability for damage in legal relations with Customers is always limited to the value of the Goods, but this does not apply to a Consumer and a Business Customer privileged as a consumer.
The Seller is liable to the Consumer if the Goods have a physical or legal defect (warranty) under the principles specified in the Civil Code (Journal of Laws of 2017, item 459, as amended) and in the Act of 30 May 2014 on consumer rights (Journal of Laws of 2017, item 683, as amended), including the following principles:

a physical defect consists in the non-compliance of the Goods with the agreement. In particular, the Goods are non-compliant with the agreement if: a) the Goods do not have properties that this type of item should have due to the purpose specified in the agreement or arising from the circumstances or destination; b) the Goods do not have the properties that the Seller assured the Consumer of; c) the Goods are not suitable for the purpose of which the Consumer informed the Seller when concluding the agreement, and the Seller did not raise any objections to such a purpose; d) the Goods were delivered to the Consumer in an incomplete state.
The Goods have a legal defect if the Goods are the property of a third party or if they are encumbered with the rights of a third party, and also if the limitation in using or disposing of the Goods results from a decision or ruling of the competent authority; in the case of the sale of rights, the Seller is also liable for the existence of the right;
The Seller is liable for warranty for physical defects that existed at the time the risk passed to the Consumer or resulted from a cause inherent in the Goods at the same time.
The Seller is released from liability for warranty if the Consumer knew about the defect at the time of concluding the agreement;
if a physical defect is discovered before the expiry of a year from the date of issuing the Goods, it is presumed that the defect or its cause existed at the time the risk passed to the Consumer;
The Seller is liable for warranty if a physical defect is found before the expiry of two years from the date of issuing the Goods to the consumer, and if the Goods acquired by the Consumer are used movable items, the Seller is liable for warranty if a physical defect is found before the expiry of one year from the date of issuing the Goods;
the Consumer’s entitlements under the warranty include: a) demanding a reduction in the price of the Goods or withdrawing from the agreement, unless the Seller immediately and without excessive inconvenience to the Consumer replaces the defective item with an item free from defects or removes the defect; b) the Consumer may, instead of the remedy proposed by the Seller, demand that the Goods be replaced with a defect-free item, or instead of exchanging the Goods, demand the removal of the defect, unless bringing the Goods into conformity with the agreement in a manner chosen by the Consumer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excessive cost, the value of the Goods free from defects, the type and significance of the identified defect, and the inconvenience that would be caused to the Consumer by another method of satisfaction are taken into account;
The Consumer, who exercises the warranty entitlements, is obliged at the expense of the Seller to deliver the defective item to the place indicated in the agreement, and if such a place is not specified in the agreement – to the place where the Goods were delivered to him.

CHAPTER 7. COMPLAINT PROCEDURE

Complaints The Customer should direct complaints to the Seller in writing to the address: Lily Was Here by Liliana Kupidura, Klwaty 110, 26-660 Jedlińsk, Poland. The Customer can use the complaint form available in the Store, but this is not a condition for considering the complaint. This does not apply to a Consumer and a Business Customer privileged as a consumer, who can direct complaints to the Seller in any way. In the event of finding that the shipment with the Product is damaged, has suffered a loss or is damaged, the Customer should immediately (no later than within 7 days from the date of receiving the shipment) file a complaint with the Seller. Such action will enable the pursuit of claims against the carrier. This is not a condition for considering the complaint of a Consumer or a Business Customer privileged as a consumer. • Complaints regarding mechanical damages to the shipment that occurred during transportation will be considered solely on the basis of a damage protocol signed by the recipient and the shipment carrier and sent to the Seller’s address: Lily Was Here by Liliana Kupidura, Klwaty 110, 26-660 Jedlińsk, Poland. Always before accepting the shipment, one should check whether the shipment packaging shows signs of damage. If the packaging is damaged or open, the shipment should not be accepted, and in the presence of the courier, a damage protocol should be drawn up and the Seller should be contacted as soon as possible. Checking the shipment upon receipt is an essential condition for considering any claims of the Customer for damage or theft of the shipment during transportation. The Seller undertakes to consider the Customer’s complaint within 30 days, and the complaint of the Consumer or the Business Customer privileged as a consumer within 14 days. If the Seller does not respond to the complaint of a Consumer or a Business Customer privileged as a consumer within 14 days, it is deemed that the Seller considered it justified. • Complaints concerning differences in the appearance of the ordered Goods compared to the received ones, resulting from differences in monitor parameters, particularly in terms of colors and shades, do not constitute grounds for returning the Goods.

COMPLAINT FORM TEMPLATE

………………………………………… (Customer’s name and surname) ……………………………………….. ………………………………………… (Customer’s correspondence address) ………………………………………… (telephone number for contact)

Liliana Kupidura Lily Was Here by Liliana Kupidura Klwaty 110 26-660 Jedlińsk lily@lilywashere.eu

COMPLAINT

I declare that I am submitting a complaint regarding the sales agreement concluded on ………………………………………… and concerning the purchase of the following goods:

………………………………………………………………… for the price of ……………………………………,
………………………………………………………………… for the price of ……………………………………,
………………………………………………………………… for the price of ……………………………………

The above-mentioned Goods are defective because ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

CHAPTER 8. WITHDRAWAL FROM THE AGREEMENT

The Seller or the Customer may withdraw from the Agreement under the terms specified in the provisions of the Civil Code (Journal of Laws 2017.459 consolidated text, as amended).
The Consumer has the right to withdraw from the Agreement within 14 days from the day of receiving the Goods.
Information about the Consumer’s withdrawal from the Agreement is provided in the notice on the right of withdrawal available on the Store’s website.
The right of withdrawal from the Agreement does not apply to the Consumer in relation to certain contracts, namely:
for the provision of services if the Seller has fully performed the service with the clear consent of the Consumer, who was informed before the provision began that upon the performance of the service by the Seller, the right to withdraw from the Agreement would be lost;
in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiration of the withdrawal period;
in which the Goods are non-prefabricated items, manufactured according to the Consumer’s specifications or serving to satisfy their individual needs;
in which the Goods are perishable items or have a short shelf life;
in which the Goods are delivered in sealed packaging that cannot be returned after opening due to health protection or hygiene reasons, if the packaging was opened after delivery;
in which the Goods consist of items that, due to their nature, become inseparably mixed with other items after delivery;
in which the Goods are alcoholic beverages, the price of which was agreed upon when the Agreement was concluded, and whose delivery can only take place after 30 days, and whose value depends on fluctuations in the market over which the Seller has no control;
in which the Consumer explicitly requested the Seller to come to them for urgent repairs or maintenance; if the Seller provides additional services beyond those requested by the Consumer, or supplies items other than spare parts necessary for repairs or maintenance, the right to withdraw from the Agreement applies to the additional services or items;
in which the Goods are audio or visual recordings or computer programs delivered in sealed packaging, if the packaging was opened after delivery;
for the delivery of newspapers, periodicals, or magazines, with the exception of a subscription agreement;
concluded through a public auction;
for the provision of services in the field of accommodation, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports, or cultural events, if the agreement specifies the day or period of service provision;
for the supply of digital content not stored on a tangible medium, if the performance has started with the explicit consent of the Consumer before the withdrawal period has expired and after being informed by the Seller about the loss of the right to withdraw from the agreement. 5. The Seller shall refund to the Consumer all payments made by them, including the cost of delivery of the Goods, without undue delay and in any case no later than 14 days from the day on which the Consumer’s statement of withdrawal from the agreement was received. The Seller shall make the refund using the same means of payment as the Consumer used for the initial transaction, unless the Consumer has expressly agreed to a different method of refund that does not incur any costs for them.

If the Consumer has chosen a delivery method other than the cheapest standard delivery offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer.

The Consumer is obliged to return the Goods only if they do not show signs of use; they must be returned in an undamaged condition, including all equipment, including packaging. The Goods must have an intact, original clothing seal with the original label.

The returned Goods must be accompanied by the order confirmation document: receipt or invoice, and a completed return form. The Seller may withhold the refund until the Goods are received.

The Consumer bears only the direct costs of returning the Goods, unless the Seller agreed to bear them or did not inform the Consumer of the need to bear these costs.

The Consumer is liable for any diminished value of the Goods resulting from handling them beyond what is necessary to determine the nature, characteristics, and functioning of the Goods.

In the event of a valid withdrawal from the Agreement, the Agreement shall be considered null and void.

The Store does not accept packages sent with cash on delivery or sent without prior consultation.

The return package should be sent to the address: Lily Was Here by Liliana Kupidura, Klwaty 110, 26-660 Jedlińsk, Poland.

CHAPTER 9. INTELLECTUAL PROPERTY

The rights to the Service and the content contained therein belong to the Seller.

The address of the website where the Store is available, as well as the content of the website https://lilywashere.eu, are subject to copyright and are protected by copyright and intellectual property law.

All logos, brand names, graphic designs, videos, texts, forms, scripts, source codes, slogans, trademarks, service marks, etc., are registered trademarks and belong to the Seller, manufacturer, or distributor of the Goods. Downloading, copying, modifying, reproducing, transmitting, or distributing any content from the website https://lilywashere.eu without the owner’s consent is prohibited.

CHAPTER 10. FINAL PROVISIONS

In matters not regulated by the Regulations in legal relationships with Customers, the relevant provisions of the generally applicable law shall apply. The court competent to settle disputes between the Seller and the Customer shall be the court competent according to the Seller’s registered office. The court competent to settle disputes between the Seller and the Consumer, from the Seller’s claim, shall be the court competent according to the general rules (the place of residence or stay of the Consumer), and from the Consumer’s claim, the court competent according to the general rules (the registered office of the Seller) or another more convenient court for the Consumer (according to Articles 31-37 of the Code of Civil Procedure). Any deviations from the Regulations require written form under the penalty of nullity. INFORMATION ABOUT THE RIGHT TO WITHDRAW FROM THE AGREEMENT APPLIES TO THE CONSUMER

You have the right to withdraw from the agreement within 14 days without giving any reason. To exercise the right to withdraw from the agreement, you must inform the Seller of your decision to withdraw from this agreement by means of an unequivocal statement (for example, a letter sent by post or email). Below are the contact details:

Liliana Kupidura Lily Was Here by Liliana Kupidura 26-660 Jedlińsk Klwaty 110 lily@lilywashere.eu

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal from the agreement:

In case of withdrawal from the agreement, we will reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type

WITHDRAWAL FORM

concerning the Consumer NOTE: Please fill out and send this form only if you wish to withdraw from the agreement.

………………………., ……………………………….

………………………………………… (name and surname of the Customer) ……………………………………….. ………………………………………… (Customer’s address for correspondence) ………………………………………… (phone number/email address for contact)

Mr./Ms.* Liliana Kupidura Lily Was Here by Liliana Kupidura Klwaty 110 26-660 Jedlińsk lkupidura@gmail.com

WITHDRAWAL FROM A REMOTE AGREEMENT

I declare that I am withdrawing from the remote sales agreement, concluded on ………………………………………… and concerning the purchase of the following item ………………………………………………………………………………… for the price of ……………………………

The delivery/receipt of the item took place on …………………………………………………..

In connection with the above, I declare that I will return the item promptly, no later than within fourteen days. Below, I provide the details for the return of the item’s price, which should take place promptly, no later than within fourteen days.

…………………………………………………………………………..…………………… …………………………………………………………………………………………..……

I am aware that the personal data provided by me will be processed by the Seller for purposes related to the execution of the withdrawal from the agreement and fulfilling the associated requests, in accordance with the relevant legal provisions. I know that I have the right to request access to my data, their correction, deletion, or restriction of processing, as well as the right to object to processing and the right to lodge a complaint with the supervisory authority.

…………………………………………………… (name, surname, and signature of the Customer, if the form is submitted in paper form)

Please note that the translation provided above is based on the original text you provided and may require further adjustment based on context or specific legal requirements.